How does your business score against its competition? Finding out is the first step in charting a course toward being the company that attracts the best employees and more ideal customers.
Previously, that question was not easy to answer. Key performance indicators (KPIs) of small businesses are not published. Surprisingly, many business owners don’t even track traditional KPIs. But, maybe old-school metrics aren’t the best tools anyhow?
Traditional metrics for businesses don’t consider things like how painfully tied down the owner is to the company’s daily operations, or how risky its client composition is, or calculating the projected profits of adding a branch office or new product line.
Assessing the combination of old-school and new-school metrics through a 13-minute survey will give your…