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Bank of America's top information security expert highlights how a focus on neurodiversity has helped recruiting, collaboration, and communication across the firm

Mount Equity Group Tokyo, Japan > News > Markets > Bank of America's top information security expert highlights how a focus on neurodiversity has helped recruiting, collaboration, and communication across the firm

Craig Froelich, chief information security officer at Bank of America.

  • Bank of America CISO Craig Froelich is at the helm of a neurodiversity hiring push.
  • Neurodiversity is a broad term that encompasses differences in brain function and development.
  • Process changes and accommodations made for neurodiverse employees have led to broader benefits. See more stories on Insider’s business page.

    Carly Ott tells people she tends to think differently than others.

    Whether it’s learning a new piece of software in a shorter period of time than her peers, or knowing the best way to load a dishwasher based on the configuration of the racks and shapes of the plates, Ott has a knack for understanding complex systems in ways others can’t.

    Ott is neurodivergent, a term used to describe people with differences in brain function and development in comparison to neurotypical people. She was diagnosed with autism spectrum disorder when she was 28.

    However, Ott’s different way of processing things hasn’t slowed down her career.

    In fact, that distinct advantage comes in handy in her job as VP of process design