Despite supply chain disruptions and competition from large e-commerce websites, retailers and local vendors are in for a huge holiday season.
For Matthew Mičetić, co-owner of Red Castle Games in Portland, supply chain blockages have led to an irregular holiday season so far.
Games, toys and collectables is a highly seasonal industry — Red Castle typically does 35 to 40% of its total business between November and December — but product delays have caused some shoppers aggravation, led to missed sales and the occasional negative interaction.
“Managing expectations is really difficult. Sometimes customers come in looking for a particular game we don’t have,” says Mičetić. Sometimes they don’t come back and leave a negative review on Google.”
Supply chain issues have led many seasonal businesses to experience stock fluctuations. Those shortages, along with inflation, have cut into some retailers’…
